THE FOLLOWING TERMS constitute an agreement (the “Agreement”) between you as the (“User”/”Client”) and Hi-Qwerty Studio, (“we”, “us”) and contain the terms and conditions that apply to your access and use to The Services provided by Us.
GENERAL
Please read the below terms carefully. By engaging Hi-Qwerty Studio, you agree to our Terms and Conditions. The Terms and Conditions herein will be valid and binding as of the date of paying the deposit, and will continue to be valid and binding until both the Client and Hi-Qwerty Studio agree to work together, that services of Hi-Qwerty Studio are no longer required. The below conditions will apply to all individuals, businesses or companies (“Client”) who engages the services of Hi-Qwerty Studio, its contractors or sub contractors unless otherwise agreed in writing by both parties.
PAYMENT
Payment of services and/or products will be in US Dollars (USD) via Credit Card (Stripe), Paypal or Internet Bank Transfer. Initial payment is is due before any design work begins and final payment is due before any digital files or site is launched. All other invoices are payable within thirty (7) days of receipt. An additional fee, of 10% (of the total project fee), is payable on all overdue balances after five (5) days following the due date. There will be no REFUNDS made on the payments paid due to the sensitivity of work put in and the digital file transferred. Invoices shall list any expenses and additional costs as separate items. All grants of any license to use or transfer ownership of any intellectual property rights (including but not limited to designs completed by Hi-Qwerty Studio or its contractors or sub contractors) under this agreement are conditioned on full payment, including all outstanding additional costs, expenses, fees, or any charges.
If there is a delay in work submission and response from the client - there will still be NO refunds whatsoever - the spot is booked on our calendar where we don’t accept other clients. We can issue you an HQ gift card to use on a later date to work with Hi-Qwerty Studio.
BECOME AN AFFILIATE
Once onboarded as an affiliate, the referrer/affiliate will receive commission of up to $500 for each client that is referred by them depending on which package is bought - however for the commission to be approved and sent, the referral must pay half the amount of the package investment. Please note that the investment is divided over multiple payments, so it might take a few weeks for the payment to be sent after approval and onboarding. If the project is terminated, cancelled, paused or not paid for by the referral then the payment will not be processed till the project payment is made in full. If you as the affiliate are inactive you will be offboarded from our affiliate program and will stop receiving benefits/commissions.
Affiliate Payments
The payments will be made via the most convenient method for both the affiliate and us. Bank deposit, Square, Paypal, Zelle - are all methods that are available!
PROPOSAL
Quotations for Services with Hi-Qwerty Studio are generated on the basis of the brief provided by the Client and expected time investment by Hi-Qwerty Studio, and may change if additional work is required. Quotes provided are valid for two (2) business days, whereby following the expiry such date, Hi-Qwerty Studio reserves the right to amend prices. No quoted service delivery dates are guaranteed, and can vary.
BOOKINGS
All bookings for services with Hi-Qwerty Studio are only confirmed when the Client pays a 50% non-refundable deposit fee. This is non-refundable for it is used to confirm a spot in Hi-Qwerty Studio’s schedule. Once the deposit is received, an email will be sent to the Client to confirm and make arrangements for the commencement of the project. The final 50% will be payable upon project completion, or on the scheduled date of completion as agreed between Hi-Qwerty Studio and the Client (whichever date happens first) to ensure our project aligns with our timeline.
COMMENCEMENT AND TERMINATION
This agreement shall begin when the client accepts a quote, signs this agreement and pays the corresponding deposit invoice for a Hi-Qwerty Studio service and shall continue until all services are complete and delivered, or until the agreement is terminated. Either party may terminate this agreement at any time, on written notice to the other party, if the other party ceases to conduct business in its normal course; makes an assignment for the benefit of creditors; is liquidated or otherwise dissolved; becomes insolvent; files a petition in bankruptcy; or a receiver, trustee, or custodian is appointed for it. In the event of termination, client shall pay Hi-Qwerty Studio for all services performed through the date of termination in the amount of a prorated portion of the fees due. For clarity purposes halfway (50% of a project) would be the website has all pages created, placeholder (or singed off images) are in, content is added.
DELAYS
Client shall use all reasonable efforts to provide needed information, materials and approvals. Any delay by client will result in a day-for-day extension of the due date for all deliverables. Any delay caused to conditions beyond the reasonable control of the parties shall not be considered a breach and will result in a day-for-day extension any performance due. Each party shall use reasonable efforts to notify the other party, in writing, of a delay. Conditions beyond the reasonable control of the parties include, but are not limited to, natural disasters, acts of government after the date of agreement, power failure, fire, flood, acts of god, labor disputes, riots, acts of war, terrorism and epidemics.
COMPENSATION
Client agrees to pay designer the fees listed in the project proposal, including all taxes. Pricing in the project proposal includes only designer fees. Any other costs, such as hosting, printing, art licensing or photography, will be billed to Client.
TECHNOLOGICAL ADVANCEMENTS
The Client is to refer to hosting and domain name providers for queries regarding the following services: Domain names, Hosting and registration, SSL certificates, Email addresses and Email hosting. The Client is to refer to their technical support company for queries regarding the following services and their applicable Terms & Conditions: Set up of email addresses, Emails going to Spam/Junk, Email not functioning and Email Signatures. Hi-Qwerty Studio holds no responsibility if: (a) your email addresses are targeted with spam as it is outside of our control or (b) the Client’s email account details are obtained and used to send spam or malicious material. Hi-Qwerty Studio build and design websites to the best of their knowledge at the time of completion. We shall not take responsibility if the Client’s site is “hacked” or maliciously attacked in form. Hi-Qwerty Studio will not be held responsible and is not liable for any loss of income to arise from the Client’s web site “going down”, being hacked or otherwise.
DESIGN
The Client agrees to allow: (a) Hi-Qwerty Studio to add a small credit on the Client’s website. This will be in the form of a small line of text, and will be placed towards the bottom of the web page; (b) Hi-Qwerty Studio to place its designs and work, along with a hyperlink to the Client’s site on Hi-Qwerty Studio’s own website for self-promotional services, unless agreed to the contrary in writing by both parties. The Client understand that Hi-Qwerty Studio does not take any responsibility for Trademarking of any kind and that it is the Client’s responsibility to check trade-marking laws and existing Trademarks for availability.
For Branding, Hi-Qwerty Studio will provide the Client with three (3) rounds of minor refinements with no extra cost within seven (7) days of submission to the Client for review. (“Review Period”). Minor refinements include color changes (to others mentioned as per the brief), font swapping between concepts or a minor font change (to another style as mentioned in the brief), changes to size or hierarchy, and adding or removing of a graphic element. Request for minor changes are to be made via e-mail. Hi-Qwerty Studio will presume that the Client has accepted the original draft with no changes, if no emails requesting changes were made within seven (7) days of the commencement of the review period.
For Website Designs, Hi-Qwerty Studio will provide the Client with three (3) rounds of minor refinements with no extra cost within seven (7) days of submission to the Client for review. (“Review Period”). Minor refinements include color changes, font changes, switching out images, textual changes, small alterations to movement of elements on the website, change of images. Minor refinements do not include adding extra pages, custom CSS, third party plugin integration, extra content uploads that were not originally covered under the original project brief Request for minor changes are to be made via e-mail. Hi-Qwerty Studio will presume that the Client has accepted the original draft with no changes, if no emails requesting changes were made within seven (7) days of the commencement of the review period.
CHANGES TO PROJECT SCOPE
If client wants to change the scope of work after acceptance of this agreement, client shall send designer a written change order (detailed, in one email) describing the requested changes in detail. Within ten (10) days of receiving a change order, designer will respond with a statement proposing designers availability, additional fees, changes to delivery dates, and any modification to the terms and conditions. Designer will evaluate each change order at its standard rate and charges. Client will be billed on a time and materials basis at Hi-Qwerty Studio hourly rate of $150 per hour. Such charges shall be in addition to all other amount payable under this agreement, despite any maximum budget, contract price or final price identified. Designer may extend or modify any delivery schedule or deadlines in the agreement as may be required by such changes. Client will have ten (10) days to respond in writing accepting or rejecting the new proposal. If client rejects the proposal, designer will not be obligated to perform any services beyond those in the original agreement.
If the proposal for the amended project scope from Hi-Qwerty Studio is rejected by the Client, Hi-Qwerty Studio is not obliged to perform any services beyond those in the Original Agreement. Hi-Qwerty Studio reserves the right to extend or modify any delivery schedule or deadlines in the agreement as may be required by such changes.
RUSH SERVICES
If the Client requires design work expedited (outside of project scope and agreed upon time frames), Hi-Qwerty Studio will try to accommodate you, but please know that good design cannot be rushed. We have other clients booked in that have paid for our time and their spot in the queue and we will need to be financially compensated for working overtime.
Any requests for work to be expedited before my earliest calendar start date (defined by any project or work requiring me to work after regular business hours, weekends and/or on NZ national holidays or know vacation times) will incur an additional 50% fee of the branding and/or website package cost.
EVALUATION AND ACCEPTANCE
Client shall, within ten (10) business days after receiving each deliverable, notify Hi-Qwerty Studio in writing of any failure to comply with the specification of the project proposal or of any other objections, corrections or changes required. Hi-Qwerty Studio shall, within ten (10) business days of receiving client's notification, correct and submit a revised deliverable to client. Client shall, within fifteen (15) business days of receiving a revised deliverable, either approve the corrected version or make further changes. If after three (3) refinements or corrections by us, you as the client finds the deliverables not unsatisfactory between both parties, the client may terminate this agreement subject to the termination clauses of this agreement. If client fails to provide approval or comments during any approval period, those deliverables will be considered approved and accepted.
CONFIDENTIAL INFORMATION
All material considered confidential by either party shall be designated as confidential.
RELATIONSHIP OF THE PARTIES
No agency, partnership, joint venture, or employee-employer relationship is intended or created by this agreement. Neither party is authorized to act as agent or bind the other party except as expressly stated in this agreement. Hi-Qwerty Studio and the work product or deliverables prepared by us shall not be deemed a work for hire as defined under copyright law. All rights granted to client are contractual in nature and are expressly defined by this agreement.
NO WARRANTY
Hi-Qwerty Studio services are provided on an “as is” basis, and without any warranty or condition, express or implied.
INDEMNIFICATION AND LIABILITY
Client shall indemnify designer from any and all damages, liabilities, costs, losses, expenses or attorney fees arising out of any claim, demand, or action by a third party due to materials included in deliverables at the request of the client. The services and the work product of designer are sold “as is.” in all circumstances, the maximum liability of designer, its directors, officers, employees, design agents and affiliates (“designer parties”), to client for damages for any and all causes whatsoever, and client’s maximum remedy, regardless of the form of action, whether in contract, tort or otherwise, shall be limited to the net profit of designer. In no event shall designer be liable for any lost data or content, lost profits, business interruption or for any indirect, incidental, special, consequential, exemplary or punitive damages arising out of or relating to the materials or the services provided by designer, even if designer has been advised of the possibility of such damages, and notwithstanding the failure of essential purpose of any limited remedy.
PRELIMINARY WORKS
We as the designer shall retains all rights in and to all preliminary works. All designer tools are and shall remain the exclusive property of designer. Designer grants client a nonexclusive, nontransferable, perpetual, worldwide license to use the designer tools solely to the extent necessary with the final deliverables for the project.
SUPPORT SERVICES
Once the final files are sent and website is launched any other revisions are supported at my hourly rate of $35.00. The Designer does not host/maintain/or support the website. The Designer was hired for design and customization.
ALTERATIONS
Alteration of any deliverable is prohibited without the express permission of designer. Hi-Qwerty Studio will be given the first opportunity to make the required alterations. Unauthorized alterations shall constitute additional use and will be billed accordingly.
DISPUTE RESOLUTION
Parties agree to attempt to resolve any dispute by negotiation between the parties. If parties are unable to resolve the dispute by negotiation, either party may start mediation and/or binding arbitration in a forum mutually agreed to by the parties. The prevailing party shall be entitled to recover its attorney's’ fees and costs in any dispute resolved by binding arbitration or litigation.
CHOICE OF LAW
The agreement herein is governed by the law in force in United States of America and you any other courts which may hear appeals from those courts in respect of any proceedings in connection with these Terms of Conditions. If any of these Terms and Conditions are invalid or unenforceable, they may be struck out and the remaining Terms of Use will continue to be of full force and effect.
I, the undersigned client, hereby warrant that I am competent to contract in my own name. I confirm that I have read the herein agreement prior to its execution and I am fully familiar with the contents thereof. This agreement shall be binding upon me and my heirs, legal representatives and assigns.
DETAILS
Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the www.hi-qwerty.com website (the "Service") operated by Hi-Qwerty Studio ("us", "we", or "our").
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By agreeing to work with Hi-Qwerty Studio, you understand that the project will be completed in a timely manner and depends on the revisions and requirements of the project.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
By contracting Hi-Qwerty Studio for work, you agree that you have read the terms and conditions.
Intellectual Property
The Service and its original content, features and functionality are and will remain the exclusive property of Hi-Qwerty Studio and its licensors. The Service is protected by copyright, trademark, and other laws of both the USA and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Hi-Qwerty Studio.
Where Hi-Qwerty Studio creates any product, system, website or graphic, the intellectual property rights for that product, system, website or graphic, remain the property of Hi-Qwerty Studio unless express permission and agreed in writing that the rights should pass to the customer. All work completed by Hi-Qwerty Studio is subject to copyright and terms and conditions of trade. Reproduction or issue to third parties in any form is not permitted without authority from Hi-Qwerty Studio.
Links To Other Web Sites
Our Service may contain links to third-party websites or services that are not owned or controlled by Hi-Qwerty Studio.
Hi-Qwerty Studio has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Hi-Qwerty Studio shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
Limitation Of Liability
In no event shall Hi-Qwerty Studio, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
Disclaimer
Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
Hi-Qwerty Studio its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.
Governing Law
These Terms shall be governed and construed in accordance with the laws of USA, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
Contact Us
If you have any questions about these Terms, please contact us via email: support@hi-qwerty.com
Last updated: June 22, 2022